AI order-taking
A native tool-use agent reads plain language, builds the cart, enforces required modifiers, and upsells — 24/7, in any rush. Deterministic answers for “menu”, “status”, and “help” mean zero AI guesswork on routine questions.
Features
Every piece of the ordering machine.
From the first customer message to the last payout — built as one system, so nothing falls between tools.
Ordering
No app, no signup
Customers order in WhatsApp — the app 2B+ people already have. QR code on the table, link in the Instagram bio, number on the Google profile.
Human takeover
One tap escalates any conversation to staff with full history; one tap hands it back to the AI. Customers who want a human get one instantly.
Recovery agent
If a conversation gets stuck, a supervisor agent clarifies, resets, or escalates. It is architecturally unable to place orders — safety by design.
Payments
Pay in the chat
Secure Stripe payment links inside the conversation. You are the merchant-of-record — revenue and customer relationship stay yours.
Cash on delivery
COD flow with rider assignment and end-of-day cash reconciliation, side by side with card payments.
Refunds & disputes
One-tap refunds with reason tracking, settlement KPIs, payout history, and a chargeback evidence builder.
0% commission
Flat subscription. No per-order percentage, ever. The volume you build is margin you keep.
Operations
Real-time kitchen board
Live kanban — pending → preparing → ready → dispatched — synced across the web portal and native iOS/Android apps, with SLA timers and audible alerts that cut through a busy kitchen.
Snap-a-photo menu import
Vision AI reads a photo of your printed menu and drafts items, categories, prices, and options for your review. Go live in minutes.
Menu control
Bulk hide categories, drag-to-reorder, per-item availability, modifier groups with min/max rules, and price changes that never affect in-flight orders.
Hours, pause & holidays
Split-shift operating hours, holiday closures, and a pause button that shows customers a polite hold message when the kitchen is slammed.
Team & trust
Staff roles & permissions
Granular flags per staff member — orders, menu, conversations, financials, refunds, settings. Invite by email, disable in one tap.
Audit log
Append-only activity trail of every change with before/after diffs — and clear AI-vs-human attribution.
Device security
Biometric unlock, idle auto-lock on shared counter tablets, and per-device session control.
Reliability
Durable message queues with automatic retries: a WhatsApp hiccup or a dropped connection never loses an order.
See all of it take one real order.
No app for your customers. No per-order commission. Cancel anytime. Go live in minutes.
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